Effective email communication in times of crisis

“Times of crisis” pretty much describes this era for all of us, all the time, these days.

Ironically, as I mulled the Publicity Club of Chicago’s request that I speak on “Effective Email Communication in Times of Crisis,” I realized that that challenge isn’t all that different now from times of non-crisis.

Job One remains the same: Not taking the attention of your audience—any audience—for granted.

Presented here by popular demand (well, a couple of people asked): Slides and video from my virtual appearance before the Publicity Club, June 17, 2020.

Here’s the video.


And here are the slides.